How to Pick a Reputable Appliance Dealer
Major appliances are more than a purchase, they’re an investment. If you are updating the appliances in your home, you want to be certain that you’re getting a fair price from an appliance dealer you can count on. Before you hit the stores, here are some important questions to ask:
How long has the appliance dealer been in business?
Not every appliance store stands the test of time. If an appliance store goes out of business, consumers may have to fight to get what they paid for. When American Appliance filed for bankruptcy in April 2001, the attorneys general from New Jersey, Delaware and Pennsylvania had to negotiate an agreement to protect consumers who never received the products they’d purchased, had their personal appliances awaiting repairs at the company’s stores, or had existing service contracts. Even then, consumers needed to act fast so as not to forfeit their right to the merchandise. Choose an appliance dealer with a strong track record because it’s a good sign that they’ve out-performed the competition and will stay in business for many generations to come.
Is the appliance dealer a member of a national buying group?
As a member of a national buying group, stores are able to increase their purchasing power by working together to negotiate contracts with manufacturers. As a result, each group member saves money on everything they purchase. This enables locally-owned stores and smaller chains to compete successfully with all other national and regional appliance dealers. Appliance dealers that are part of a buying group are able to pass the savings on to their customers by offering competitive pricing on top brands.
Is the store an authorized retailer?
When a store is an authorized retailer, it means that it’s approved by the manufacturer to sell a particular brand. There are many benefits to buying from an authorized retailer. Manufacturers provide authorized appliance dealers with frequent up-to-date training and industry news. That means that you can depend on authorized appliance dealers to have the most current information about the brand. They’ll also make sure that you receive any notifications about product recalls and product modifications that affect your appliances in a timely manner. By choosing an authorized appliance dealer, you can also count on the manufacturer’s warranty of your purchase to be valid and legitimate. Most manufacturers will only accept a request for service under warranty with a proof of purchase from an authorized retailer.
What do customers have to say about the appliance dealer’s quality, selection and service?
Word-of-mouth is a powerful tool for discovering which stores are worth shopping and which stores to avoid. You should ask your friends, family, and neighbors which appliance stores they recommend. Online consumer websites are also a valuable source for store reviews and ratings. The best appliance dealers attract repeat customers. You can also find trustworthy appliance dealers through reports by the Better Business Bureau (http://welcome.bbb.org/).
Finding a reputable appliance dealer can take a bit of research, but it’s worth the time and effort in the long run. By asking these simple questions, you’ll be sure to find a name you can trust.
About Mrs. G TV & Appliances
This article was provided by Mrs. G TV & Appliances, a family-owned retail appliance and TV super store. Mrs. G’s sells more than 70 brands of designer kitchen appliances and electronics and takes pride in its courteous, knowledgeable staff and customer service support team. For more information, please visit www.mrsgs.com/.
R.L. Fielding has been a freelance writer for 10 years, offering her expertise and skills to a variety of major organizations in the education, pharmaceuticals and healthcare, financial services, and manufacturing industries. She lives in New Jersey with her dog and two cats and enjoys rock climbing and ornamental gardening.
In: Appliance Information · Tagged with: Appliance, Dealer, Pick, Reputable
on June 27, 2010 at 11:18 am
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